Privacy Policy
This policy explains how personal data is processed through the website and in connection with bookings made through it.
1. General information
This policy explains how AIU BUSINESS SERVICES S.R.L., located at Str. Ruşeţu 8, Bl:G14 Sc:1 Et:2 Ap:12 Bucuresti - Sector 6, 60554, collects and uses personal data through the website.
2. What data we collect
We collect only the data necessary for booking:
- name
- email address
- phone number
- trip details such as locations, date and time
3. Purpose of data collection
We use the data for:
- processing bookings
- communicating with customers
- sending confirmation emails
- improving our services
4. Legal basis for processing
We process personal data to perform the booking requested by the customer, to comply with legal obligations and to provide operational communication related to the booked services.
5. Payments
Payments are processed securely via NETOPIA.
We do not store card details on our servers.
6. Data sharing
We do not sell or share personal data with third parties, except:
- payment processors such as NETOPIA
- service providers required to operate the website and deliver the services
7. Data storage
Data is stored only as long as necessary to provide the services or comply with applicable legal obligations.
8. Your rights
Under GDPR, you have the right to:
- access your personal data
- request correction or deletion
- object to processing where permitted by law
9. Complaints and supervisory authority
For any request related to personal data, you can contact us at bookings.airportbucharest@gmail.com.
If you believe your rights have been violated, you may lodge a complaint with the Romanian supervisory authority, ANSPDCP.
10. Data security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse.
11. Contact
For any data-related questions:
Email: bookings.airportbucharest@gmail.com
Phone: +40744446667