Cancellation Policy
This policy explains how we handle changes, cancellations and any potential refunds for bookings made through the website.
1. Scheduled services
Bookings are made for services scheduled at a specific date and time. For this reason, cancellation or change requests are reviewed individually, depending on the booking details and the type of service.
2. General refund rule
As a general rule, payments are non-refundable after the booking is confirmed, except where cancellation is expressly accepted by us or where required by law.
3. Changes and rescheduling
If you need to modify or cancel a booking, please contact us as soon as possible at bookings.airportbucharest@gmail.com or +40744446667.
We will do our best to find a reasonable solution, including rescheduling the service where possible.
4. Situations attributable to us
If the service cannot be provided for reasons attributable to us, we will try to offer an alternative solution or, where appropriate, a refund.
5. Situations outside our control
We are not responsible where the service cannot be provided due to incorrect information supplied by the customer, failure to appear on time, or other circumstances outside our control.
6. Contact
For changes, cancellations or booking questions:
Email: bookings.airportbucharest@gmail.com
Phone: +40744446667