Terms and Conditions

This website is operated by AIU BUSINESS SERVICES S.R.L., registered at Str. Ruşeţu 8, Bl:G14 Sc:1 Et:2 Ap:12 Bucuresti - Sector 6, 60554, with VAT number 44972442 and, where applicable, trade register number J2021016731401.

By using this website and making a booking, you agree to the terms and conditions below.

We provide airport transfers in Bucharest, transfers to Therme Bucharest, private tours and day trips.

All services are private and require prior booking.

Bookings are made online by completing the form and making the payment.

After payment, you will receive a booking confirmation by email.

Prices are displayed before payment and include no hidden costs.

Payments are processed securely through NETOPIA.

For changes or cancellations, please contact us at bookings.airportbucharest@gmail.com or +40744446667.

Each request is handled depending on the booking details and timing.

Any refund or rescheduling is reviewed after checking the reservation details.

For airport transfers, we monitor flights and adjust pickup times accordingly.

We are not responsible for delays caused by traffic, weather or other external factors beyond our control.

The customer is responsible for:

• providing correct information
• being available at pickup time
• appropriate behavior during the trip

The customer is responsible for all luggage and personal belongings carried during the service.

Please check the vehicle at the end of the trip. We are not liable for forgotten or lost items except within reasonable limits after notification.

We are not liable for:

• indirect losses
• delays caused by external factors
• force majeure situations

We reserve the right to refuse or interrupt the service in case of abusive, dangerous or illegal behavior by the customer or passengers.

These terms are governed by Romanian law.

Any dispute will first be addressed amicably and, if unresolved, by the competent courts in Romania.

Consumers may also seek alternative dispute resolution through the mechanisms made available by ANPC, where applicable.

For any questions or requests:

Email: bookings.airportbucharest@gmail.com

Phone: +40744446667